Terms and Conditions

The Lones Group, Inc.
2200 Cornwall Avenue
Bellingham, WA 98225
United States of America

 

Pursuant to 17 U.S.C. 512(c). The Lones Group, Inc's designated Copyright Agent is:

Shauna Naf
360-527-8904
[email protected]

 

Content and Intellectual Property

Any content including videos, checklists, calculators provided with the Middle Housing Resource Center is available ONLY to those who have purchased a license to access and view the content. It may not be distributed, viewed by others, emailed, to anyone without the express written consent of The Lones Group Inc. It is made available for individual use only unless otherwise indicated in writing. 

Any information or content shared on the Site or in any of our courses is for informational purposes only and does not constitute legal advice. Please consult with an appropriate professional for any professional advice you need, for example, legal or accounting advice. 

The Lones Group, Inc and its partners created the text, images, video, graphics, content, and materials ("Materials") available through this Site. All Materials are protected by all applicable copyright and trademark laws. The Lones Group, Inc. or the party credited owns the Materials, and all rights in the Materials are expressly reserved. Reproduction of any Materials is prohibited unless explicitly specified otherwise in written form.

Any graphics or content not owned by The Lones Group, Inc have been used by The Lones Group, Inc with permission or have been licensed to The Lones Group, Inc.

"The Lones Group, Inc." logo, trade dress and identifying brand materials are trademarks of The Lones Group, Inc.

Portraits of clients included with testimonials or in our portfolio are property of their depicted owners and are used with consent.

Digital Millennium Copyright Act ("DMCA")

The Lones Group, Inc respects the intellectual property rights of others and expects you to do the same. Per the DMCA, The Lones Group, Inc will respond expeditiously to claims of copyright infringement on the Site if submitted to The Lones Group, Inc's Copyright Agent as described below. Upon receipt of a notice alleging copyright infringement, The Lones Group, Inc will take whatever action it deems appropriate within its sole discretion, including removal of the allegedly infringing materials.

If you believe that your intellectual property rights have been violated by The Lones Group, Inc or by a third party who has uploaded materials to the Site, you may provide the following information to The Lones Group, Inc's designated Copyright Agent listed below (ONCE you ascertain that if you are the copyright holder that you haven't made the content available for licensing through stock content sites such as istock, Shutterstock, or Adobe - this is where we have licensed the vast majority of our images legally. It is YOUR responsibility as a person making the claim to first check with these licensing agents to check the status of the copyright):

1. A description of the copyrighted work or other intellectual property that you claim has been infringed;
2. A description of where the material that you claim is infringing is located on the Site;
3. An address, telephone number, and email address where The Lones Group, Inc can contact you and, if different, an email address where the alleged infringing party, if not The Lones Group, Inc, can contact you;
4. A statement that you have a good-faith belief that the use is not authorized by the copyright owner or other intellectual property rights owner, by its agent, or by law and that you have checked with the afore-mentioned licensing platforms for the validity of your claim;
5. A statement by you under penalty of perjury that the information in your notice is accurate and that you are the copyright or intellectual property owner or are authorized to act on the owner's behalf;
6. Your electronic or physical signature.

The Lones Group, Inc may request additional information before removing any allegedly infringing material. In the event The Lones Group, Inc removes the allegedly infringing materials, The Lones Group, Inc will immediately notify the person responsible for posting such materials that The Lones Group, Inc removed or disabled access to the materials. The Lones Group, Inc may also provide the responsible person with your email address so that the person may respond to your allegations.

Third-Party Links

This Site includes links to websites that are not owned or operated by The Lones Group, Inc. These links are provided as a convenience and do not constitute The Lones Group, Inc's endorsement of the linked-to website or its owner. Please be aware that when you leave the Site that our Terms and Privacy Policy will no longer apply to your activities at Third Party websites. Third-party websites will likely have their own terms of use and privacy policy, which The Lones Group, Inc. has no control over.

Privacy Policy

We value and respect your privacy. Our database of client contact information is used to keep you informed about products, services, and events related to The Lones Group and its activities. We will not sell your contact information under any circumstance. With exceptions for the following situations, we will not release your contact information to third parties:

1. We may release your information to legal authorities if compelled to as part of a legal investigation.
2. If you become subscribed to one of our weekly newsletters we will share your email address with our email delivery vendor for the sole purpose of delivering subscription-based emails to you from The Lones Group, Inc. 

Information Collection, Use and Deletion

The Lones Group, Inc collects personal information such as your name, email address, and zip code when you register with us, when you use our products or services, when you visit our websites, and when you enter contests and promotions.

Upon registering with us, you are no longer anonymous to us. We collect information about your transactions with us. We automatically receive and record information on our server logs about your browsing session while you are present at our website, including your IP address, and the pages, products, and services which you request to view.

The Lones Group, Inc uses information collected for the following general purposes: to customize the advertising and content you see, to fulfill your requests for products and services, to improve our products and services, to contact you, and to conduct research.

Should you provide your email address to The Lones Group, Inc., for example, by registering for access to the weekly Q&A newsletter, registering for access for a free video, or elsewhere through the Site, then you agree that The Lones Group, Inc. may send emails to you about a variety of subjects, such as updates to the Site or The Lones Group's products, services, events and programs. By providing your email address to The Lones Group, Inc you consent to receiving these emails from The Lones Group, Inc. You will have the option of unsubscribing from The Lones Group, Inc.'s email list(s) through a link included in every email.

You can request that your account be converted to "do not contact" status by contacting us. If there is no outstanding balance on your account, you will receive a confirmation that we have converted your account to "do not contact" status. If your account carries a balance, you will continue receiving communications until such date as your account is paid in full. Some of your account information may be kept on file for a certain period of time for the purposes of archiving your past use of our products and services and to help ensure that your "do not contact" status remains in force.

Cookie Policy

A Cookie is a small, text-only piece of information that a website transfers to your computer or other web-browsing equipment for record-keeping purposes. Cookies allow the Site to remember important information that will make your use of the Site more convenient. For example, allowing you to log in to restricted areas of the Site. Certain cookies will be used by the Site regardless of whether or not you are logged in to your account. Like most websites, we use cookies for a variety of purposes in order to improve your online experience. This includes analytics, marketing, referral tracking and storing your preferences. This includes the use of third-party cookies issued by Facebook and Google. Cookies are temporary and you may selectively disable or delete cookies issued by the Site at your discretion. However, please be aware that disabling or deleting cookies issued by The Lones Group, Inc may interfere with your ability to access paid services, to log in to restricted sections of the website, and your use of the Site.

Changes to this Privacy Policy

This policy may be updated as needed. In the event we make significant changes to the way we treat personal information, we will send a notice to the primary email address specified in your The Lones Group, Inc account or we will place a prominent notice on this site.

Members Only Access

Some portions of the Site may only be accessed by members of specific services offered by The Lones Group, Inc. Examples include access to the Middle Housing Q&A and courses purchased. When you are a member of a service that provides member only access, you will be required to register for that access. The Lones Group, Inc. may perform this registration on your behalf. You will have a username and password. You are responsible for your username and password, and the activities that occur on the Site under your username and password, so please be careful with how you store and share that information.

You are responsible for providing The Lones Group, Inc with accurate and complete registration information, including updating such information as it changes.

Cancellation and Refund Policy

Refunds are not provided for purchases made in the Middle Housing Resource Center except as indicated by state or federal law. In the event a course was purchased by mistake, if the course has not been accessed, credit may be applied to another course. It is up to the sole discretion of The Lones Group Inc whether a credit is permitted. 

Warranty

The Lones Group, Inc warrants that, for a period of one year from the date of purchase (as evidenced by your order date): (i) when used with the recommended software (Microsoft™ Excel, Microsoft™ Word, or Adobe™ Acrobat Reader), the files and content will perform correctly and the videos will stream when played through Kajabi.

If applicable law requires any warranties with respect to any software, all such warranties are limited in duration to one year from the date of delivery.

No oral or written information or advice given by The Lones Group, Inc, its agents or employees shall create a warranty or in any way increase the scope of any warranty provided herein.

Your exclusive remedy under the preceding is to alert The Lones Group, Inc, with a description of the problem. Provided that any noncompliance with the above warranty is reported in writing to The Lones Group, Inc no more than one year following purchase by you, The Lones Group, Inc will use reasonable commercial efforts to supply you with replacement files and content, provide a replacement for defective media, or refund to you your purchase price for the product in full or at a prorated amount, at its option.  This remedy is the sole and exclusive remedy available to you for breach of express or implied warranties with respect to the purchased product and its associated files, content and related documentation.

Limitations of Liability

The Lones Group, Inc shall not be liable to you or any third party for any indirect, special, incidental, punitive, cover or consequential damages (including, but not limited to, damages for an inability to use equipment or access data, loss of business, loss of profits, business interruption or the like), arising out of the use of, or inability to use any Lones Group products or services and based on any theory of liability including breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if The Lones Group, Inc or its agents or employees have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose.

No agency, partnership, joint venture, or employment is created as a result of these Terms.

Third-Party Vendors

At its discretion, The Lones Group, Inc may advertise or offer products or services from third-party vendors ("Third-Party") on the Site. If you choose to purchase any product or service, or enter into any promotion offered by a Third-Party, the terms of that purchase or promotion are between you and the Third-Party. The Lones Group, Inc does not make any representation or warranty about Third-Party products, services or promotions available through the Site. The Lones Group, Inc. disclaims all liability for any losses or damages stemming from any purchase offered by a Third-Party vendor.

Termination

You may stop using the Site at any time. The Lones Group, Inc may suspend or terminate the Site at any time at The Lones Group, Inc's discretion and without notice. The Lones Group, Inc may also terminate, limit or suspend your access to the Site for any reason at any time and without notice. For example, The Lones Group, Inc may terminate your access to this Site for reasons including, but not limited to:

• Non-compliance with these Terms of Use
• Repeat infringement of third-party intellectual property rights
• Balance of payments owed and past-due

International Visitors

The Lones Group welcomes visitors to the Site from across the world. The Lones Group, Inc's operations are, however, located in the United States and its policies and procedures based on United States law. If you are located outside of the United States, you consent to the transfer, storage, protection and processing of your information, such as registration information or email addresses, in the United States in a manner that conforms exclusively and solely with United States law. You agree to waive any legal rights provided by the country from which you access this website with regard to data protection and privacy law and to be governed by applicable United States protection and privacy law for any data collected, stored, processed, created, or transferred to or from this website. Additionally, if you are accessing the Site from a country embargoed by the United States, you agree to not engage in any commercial activities, including financial transactions, using or through the Site.

Governing Law

These Terms are governed by the laws of the State of Washington, without reference to conflicts of laws. Regardless of your location, any disputes that arise under these Terms will be litigated before a court in Whatcom County, Washington State.

Durability and Assignment of Rights

The Lones Group, Inc's or your failure to exercise any right provided for in these Terms shall not constitute a waiver of any rights under these Terms. If any provision of these Terms is found to be unenforceable, such unenforceability will not affect the validity of the remaining provisions. You may not assign any of your rights under these Terms. The Lones Group, Inc may assign its rights under these Terms in whole or in part at any time without your consent.

Modifications

The Lones Group, Inc may modify these Terms from time to time. Any modifications to the Terms will be effective once posted to the Site. If you access or use the Site after the Terms have been modified, your continued access and use will constitute acceptance of all modifications.

Suggestions & Customer Care

We care very much about our clients and visitors and we strongly believe that our reputation relies on their goodwill. We take seriously any comments and concerns you may have. If you have suggestions you would like to share, questions or require customer care, please contact us by phone at 360-527-8904 or by email at [email protected].